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Order status

Track an order

  1. 1.Orders leave us within 1 to 3 business days after payment.
  2. 2.On dispatch day you receive an email with the carrier and tracking number. Use its link to follow the parcel.
  3. 3.Standard delivery takes about 5 to 10 business days after that.

Tracking email missing?

Look in spam or promotions first. Still nothing? Email support@the-prepmaster.com with your order number, or use the contact form. You get the tracking details within one business day. If a parcel is late, we chase the carrier.